Important Notices

This privacy policy sets out how Mantra Brand House Ltd uses and protects any information that you give Mantra Brand House Ltd when you use this website. Mantra Brand House Ltd is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Mantra Brand House Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 04th February2023.

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What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as post code, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.

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Types of data we collect

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GOOGLE ANALYTICS

When someone visits raggededge.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to inform you of new and exciting campaigns and promotions, offers and news. We don’t rent or trade email lists with other organisations and businesses. We use a third-party provider, Campaign Monitor, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Campaign Monitor’s Privacy Notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer.

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COOKIES IN USE ON OUR SITE

Type: Strictly Necessary
Cookie: Web Site Session Identifier
Name: PHPSESSID
Purpose: This cookie allows our website to store temporary information about how you interact with our website during your visit. This information is not stored and is removed when you leave our website.
Duration: Session (20 minutes)

Type: Strictly Necessary
Cookie: Cookie Consent
Name: cookieconsent_status
Purpose: This cookie records whether you have consented to accept or deny cookies. We need to store this value so that we do not constantly show you the cookie consent pop up content.
Duration: 1 year

Type: Strictly Necessary
Cookie: Wordfence Security
Names: wfvt_1309490913, wordfence_verifiedHuman
Purpose: These cookies are used by our Wordfence security plugin and identifies whether you are a human or a bot. We need to store this value so we can continue to allow you access to our website and this also protects against malicious bots gaining access to our site.
Duration: 1 day

Type: Functional
Cookie: Pinterest
Names: _pinterest_cm, _pinterest_sess
Purpose: We use Pinterest to allow visitors to our blog to share photos with their followers. Learn more about the data Pinterest’s cookies contain
Duration: Up to 1 year

Type: Analytical / performance
Cookie: Google Analytics
Names: _ga, _gat, _gid
Purpose: These cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited. _gat is used to limit the collection of analytics data on high traffic sites. For further information, please read Google’s overview of privacy and safeguarding data.
Duration: 2 years

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